Confirm the Menu and Event Details

Fill out an event inquiry on our website or reach out to our team directly by emailing catering@juliet-austin.com or by calling (737) 343-4733.

One of our event planners or operations managers will respond by phone or email to gather information about your event before writing a menu and putting together a proposal. A site visit may be necessary to confirm venue details and logistical information.

Reserve your Event Date

A signed contract and 50% deposit secures your event booking.

If you cancel your event with 30 days or more notice, you will be refunded your deposit less a $200 cancellation fee that helps cover the administrative time already spent planning your event.

Please ensure that you have a backup plan for inclement weather. If you reschedule your event with at least a 30-day notice, we will provide prompt confirmation of our services for your new date or refund your deposit less a $200 cancellation fee if we are unable to accommodate the new date.

Deposits are not refundable or transferrable for events rescheduled with less than a 30-day notice.

Confirm the Guest Count

Final confirmation of head count is due no later than 7 days prior to the event date.

We cannot decrease guest count after the final confirmation is provided, and while we will do our best to accommodate a request to increase the guest count after the final confirmation, we cannot make any guarantees.

Final Payment

An updated invoice will be sent after the final guest count is confirmed.

Final payment will be due at this time.

Any additional requests after this stage or staffing overages due to extended timeline of the event on the event day will be billed following the conclusion of the event and will be due within seven days after the event.

There are no refunds for events cancelled or rescheduled after final payment is made.